Privacy policy
Information stored
The app stores account-linked application information: nationality, names, contact email, travel dates and purpose, category, entry or extension context and third-country status. Uploaded documents are stored in private object storage. The database stores file names, sizes, types, categories and object paths, application status and review events. Authentication is handled by Clerk.
Access and purpose
Information is used for preparation and internal review. API authorization permits the application owner and authorized staff to access documents; staff access is not technically limited to after a review request. Documents are not automatically submitted to the government.
Browser storage and service providers
The preparation flow uses browser session storage for unfinished form answers. Authentication uses Clerk browser/session mechanisms. Hosting, database and object storage process information to run the service. Existing site tracking tags remain enabled; this policy does not assert that browsing is untracked.
Contact messages
The Contact form stores the name, email address, message and creation time in the application database so the team can respond. Do not send passport numbers or document attachments through this form.
Deletion and retention
The app allows deletion of draft applications and individual documents while editable. Deletion removes active records and attempts to remove stored objects. The code does not implement a fixed automatic retention period or guaranteed backup erasure. This does not delete your authentication account. Use Contact for questions about other records or deletion requests.
Local preparation package
Downloaded packages contain personal information. Keep them private. Image preparation is performed in your browser on copies; the original uploads remain unchanged. No automatic submission to a government website occurs.